Useful information

Useful information

We have prepared for you the most important information about our hotel.

Information
Kaskady
Useful information
We have prepared for you the most important information about our hotel.

Nonstop reception

Check-in

From 3 pm. In case of late arrival please inform the hotel reception.

Earlier check-in is possible after the agreement with the reception. To 12 pm is the fee 50 % of room rate, from 12 pm to 3 pm is the fee 20 Eur.

Check-out

To 11 am. Later check-out is possible after the agreement with the reception.

From 12 pm to 3 pm is the fee 40 Eur. From 3 pm to 6 pm, is the fee 50 % of the room rate.

Facilities available to guests

Shoe cleaner, safe at reception, luggage storage, bicycle storage, daily newspaper in the Lobby Bar, sport equipment rental (tennis rackets, balls, bicycles, e-bikes on request).

Children

On request is to possible to borrow baby cot, baby chairs, changing desk, children’s step, children’s menu in the restaurant, or diet food, bathrobes for children. Also the possibility to buy baby nappies, sleeves, for swimming or floating wheel, children’s set (crayons, paintings, balloons). Animation program for children during selected weekends and holidays. Securing the childcare (after prior arrangement at least one day before the stay, depending on actual occupancy).

Credit cards

The hotel accepts the following types of credit cards: Master Card, VISA, VISA Electron, Diners Club, International Maestro.

The hotel reserves the right to authorize payment cards upon the arrival.

Opening hours

  • Restaurant 12:00 - 22:00
  • Lobby bar 07:30 - 22:00
  • Original Restaurant & Wine bar 11:30 - 21:00 / Tuesdays - Sundays

Opening hours Wellness & Spa

  • Thermal pools 08:00 - 21:00
  • Sauna world 10:00 - 21:00
  • Fitness center 08:00 - 21:00

Opening hours of selected activities

  • Bowling 11:30 - 21:00 Tuesdays – Sundays, Mondays on request
  • Badminton May - October
  • Beach playground May - October
  • 3D archery May - October
  • Bicycles rental May - October
  • E-bikes rental May - October
  • Outdoor tennis courts May - October
  • Adventure golf (18 holes) throughout the year, according to weather conditions
  • Table tennis

Other

The Original Restaurant & Wine bar is closed on Mondays.

In our hotel are welcome the disabled guests.

Stay with a pet is allowed only in villas after the previously agreement.

Procedures in the wellness center must be announced on the phone number +421 45 530 00 44 or via e-mail wellnessrecepcia@hotelkaskady.sk. If the procedure is cancelled 2 hours before the start, we charge a cancellation fee in 100 % of the price of the procedure. After the cancellation of the procedure in the booked date, we charge a cancellation fee in 30 % of the price of the procedure.

© Hotel & Spa Resort Kaskady